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Reducing risk of software ownership
Introduction
Maintenance is the longest phase in the life cycle of an application and also the most expensive to keep it up to date. The demand to change or implement additional features tends to surge soon after initial implementation of an application. Making this phase efficient is critical to respond quickly to changes requested by business while keeping costs under control.
Why is application maintenance inefficient?
Poorly structured design and development
Poorly structured design and programming during application development increases
the complexity and risk profile of an application. For ex: bundling together business
logic, technology components, visual elements and database makes an application
more vulnerable to break down during maintenance. Implementing any change has to
be analyzed in details and rigorous testing has to be performed. The performance
of maintenance team will be excessively dependant on longer tenure team members
who know the code very well.
Wish you could handle evolving requirements?
The process of managing requirements is the most important but poorly performed part of software development cycle and is amongst the top reasons for poor customer experience. Exility collaborates requirements rather than eliciting.
Paying for 'continue to use'!
In case of package products, clients typically pay AMC (annual maintenance contract)
fees The package vendor will only provide patches and bug fixes but the client needs
to keep another team, which would implement these in the their system.
Moreover, clients have to perform a detailed analysis for every patch release by the product vendor to ensure customizations are not affected as they are not covered by AMC contract. Clients need a team to maintain custom programs.
Clients buy results, not software
Most clients feel that software projects fail to deliver business benefits. We have analyzed the prevailing approaches and concluded that client's software buying experience can be improved significantly.
How do we make this most efficient in Exility?
Adoption of structured design principles
Exility helps us develop and change software in nimble ways by encouraging adoption
of good software design principles. We also analyze different types of tasks that
users execute on software and devised standard ways to implement this requirement.
This accelerates implementation of changes.
As the implementation clearly separates logic, visual and database components, it is easier to staff the maintenance team. Resources with a combination of skills are not required in support and maintenance roles.
Exility simplifies development and maintenance of software solutions by reducing the cycle time of implementing the business initiative and ensuring sustained value to clients.
You are done paying for what you use!
Exility reduces ownership cost of software to our clients:
- Contract scope is defined based on 'purpose' that clients want products to serve. A request that changes “how” software will work but not 'what' it does, will not trigger contract renegotiation
- Contract duration extends beyond initial deployment of the solution and well into the sustenance phase. Client’s burden of managing the risk associated with fine-tuning the software after implementation is reduced
- Unlike packaged solutions, maintenance activities are only performed on the implemented footprint. Clients don’t need to maintain independent customizations as the product is custom built according to their requirements
Wish you could handle evolving requirements?
The process of managing requirements is the most important but poorly performed part of software development cycle and is amongst the top reasons for poor customer experience. Exility collaborates requirements rather than eliciting.
Summary
It is important that clients should set higher expectations and demand better support from their software partners in their change management journey. Exility helps to develop application in a way that’s less vulnerable to technology changes, thus reducing the cost and risk of the application for the entire maintenance phase.
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Clients buy results, not software
Most clients feel that software projects fail to deliver business benefits. We have analyzed the prevailing approaches and concluded that client's software buying experience can be improved significantly.
How does Exility deliver results?
Exility simplifies development and maintenance of software solutions by reducing the cycle time of implementing the business initiative and ensuring sustained value to clients.
Wish you could handle evolving requirements?
The process of managing requirements is the most important but poorly performed part of software development cycle and is amongst the top reasons for poor customer experience. Exility collaborates requirements rather than eliciting.
