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E-Commerce
EXILANT developed an E-Commerce portal ‘Ezyparcels’ for Quantium solutions, a cross-border mail services company. For the client's online users, this has become a one-stop solution for their logistics needs.
About the client
Quantium Solutions International Pvt. Ltd, formerly known as G3 Worldwide Aspac Pvt. Ltd, was incorporated in 2001 as a joint venture with TNT, Royal Mail and Singapore Post. Quantium Solutions has an established service network with a presence in 10 countries. It provides cross-border mail services as well as value-added services such as letter shopping, data management and printing, mailroom management, freight logistics, warehousing, fulfillment, international distribution and hand delivery.
Key drivers
The client had several operative systems including mailing operations, tracking mails / shipments, tracking and reconcile payments and customer management. However, all these internal systems were operating in isolation with no exposure for external users to mail orders, make payments, and tracking orders online. The requirement was to bring all these systems into a single portal-based system that can be a one-stop solution for the end business users.
Scope
EXILANT was engaged to perform system conceptualization, requirements management, architecture definition, application construction, quality assurance, implementation, systems integration, application hosting and subsequent system support and maintenance.
The solution was envisaged to integrate the online payment with PAYPAL, integrate various services with core back-end systems and generate the exact document printing labels and invoices.
Solution
EXILANT's solution Ezyparcels is a cost-effective solution, tailored for online buyers who require comprehensive logistics solutions and easy-to-use applications for their distribution needs.
- The key challenge for this project was to integrate various back end systems like SAP finance module, data tracking system and data flow between various core systems to the integrated portal.
- The client expected to launch this product for catering their customer need in a short span of time. The challenge was taken up by us the product delivered in two phases.
Ezyparcels- Key features
The features of the ezyparcels e-com portal included:
- One stop shop for logistics solutions, easy to use, affordable and provides reliable deliveries
- Comprehensive website providing all necessary information for registered users – e.g. customs declarations requirements and documentation
- Convenient Track-and-Trace feature provides optional delivery notification via email.
- User-friendly customer management module in the website allows users to log in orders, view shipment rates and select options, enable for shipment documentation processing, access shipment information as well as manage payments. (One-point access for all their service needs)
- Hassle-free online application procedure
- Value-added services including service coverage and the availability of various payment channels.
Technology
Client side design - ExtJS 3.x
Business logic translation and Data structure - C#, .net and SQL Server 2008
Operating System - Windows 2008 Server
WebServer - IIS 7.0
Benefits
The solution, widen the business horizon, establish a global presence of customize mailing services, and offered a comprehensive, cost-effective and easy-to-use suite of applications, tailor-made for the unique needs of e-traders. This also reduced the response time of ordering mails and tracking mails, resulting better customer satisfaction, reliability and analyze the customer usages in a periodic basis
EXILANT
