Application Services



EXILANT manages all stages of development lifecycle and maintenance of custom desktop and web applications for its clients worldwide. At times, packaged solutions and software do not provide the flexibility growing enterprises need, especially when business processes become complex, forcing the need to think of an alternate solution – one that fits the custom requirements.

The following table provides a snapshot of our range of Application services, operational domains and the multitude of approaches drawn from best industry practises -

Domains we operate

Offerings

Approaches

HR & recruitment

Application Development

End-to-End

Support Desk Management

Application Maintenance

Co-Sourcing

CRM

Re-engineering and Migration

Agile technologies

SCM

Application Integration

Continuous Integration

Strategic Planning &
Management

E-commerce Application
Development

Global delivery model

Content Management Solutions

Technology Consulting

EXILANT has rich hands-on in bridging this gap and providing solutions that fit customer specifications. All the lifecycle stages hinge on a Global delivery model that brings in best practices from the industry. EXILANT also a proven track record in offering technology migration services and re-engineering of legacy systems

Global delivery model
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Figure: Spreads out the components of our global delivery model across client site, near-site and off-shore locations.

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EXILANT’s global delivery model can usher in the following benefits –

  • Variable Resource Pool
  • Easy ramping up and down of the resources
  • Reduce Cost 30 to 50 % utilizing superior resource availability
  • Faster Time to market
  • Leveraging time-zone advantages
  • Greater Skill Pool
  • Intellectual Capital in other countries
  • More Control
  • Over IT strategy and technology
  • More focus on core business functions

Application Management/Maintenance

Maintenance Service helps to get the best of existing applications. Enhancements and maintenance are done with focus to ensure increased life span, reduce downtime and help customer focus on business priorities than on non-revenue generating time consuming activities. Management Service offers production support for an application or portfolio of applications with diverse technology profiles. This involves L1 / L2 support with detailed analysis of incident, incident resolution and problem management – root cause, trend, and bug fixing involving minor code changes.

Application Integration

Integration Service helps in integrating multiple IT systems that cater to different functions and departments resulting in accelerated business processes and reduced cycle times

Content Management System

EXILANT offers web hosting and content management solutions using Open Source platforms like Joomla, Drupal etc. .

E-commerce Application Development

EXILANT has a successful track record of developing e-commerce applications - both B2B and B2C- to enable companies execute their online business strategy and cater to the rapidly evolving multi-channel consumers. We provide suitable platform to integrate channels, processes and systems contained in an ecosystem while retaining high scalability and adaptability. Our unique engagement model ‘Exility’, brings in a new dimensional approach to handle changes, while significantly lowering risk levels in the software. Our focus is to assist clients accomplish the following-

  • Improve consumer engagement and ride the retention wave successfully
  • Adapt to changes swiftly with minimum cost escalation
  • Unlock the complex consumer behavior pattern by leveraging data analytics. Our Business Intelligence team has enabled executives to spot trends and facilitated fact-based decisions to improve customer service

Software solution providers are ultimately partners in a client's transformation journey. It is therefore important that clients set higher expectations and demand better support from their software partners. Through our research-driven and tested approaches, we have prepared ourselves to be better and more committed partners by directly addressing key challenges that clients face today.

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